Sales FAQ

30 days Moneyback Guarantee!

30 Days Money Back Guarantee
Bright Features + User Friendly
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Sales FAQ

1. Is your online order secure?

Yes, it is 100% secure. We use most secure payment gateway Mycommerce.com (MyCommerce Inc is A Digital River Company), a veteran ecommerce company specializing in software. All information will be encrypted before transmission to prevent possible interception by a third party. This is a Netscape Blue Key & MSIE compatible secure order form. It was designed to provide government level security for your credit card transactions. Use it with confidence. Your transmissions while in this area are absolutely secure and private.

If you have any question or concern, please email us.

 

2. If I pay for the software now, how long will it take to receive activation code and download URL?

You will get full version link to download and activation code within 5 minutes of order via email.

 

3. If the product we purchased cannot solve my problem indeed, whether there is refund guarantee?

Most Amrev software offer a trial version, so customers should take a ‘test-drive’ before deciding to purchase.

Amrev provides up to 30-day Money Back Guarantee in below cases

  • Software is not working on customer computer
  • Software purchased has technical problems, and no solution has been provided within 7 days. In this case, Amrev will refund the purchase price if the customer doesn’t want to wait for a future upgrade.
  • Purchase of a ‘wrong product’, and then purchase the correct product from our company. In this case, Amrev will refund the price of the wrong product for you if you have no need for it.
  • Purchase of the same product twice or purchase of two products with similar functions. In this case, Amrev will refund one of the products for you, or swap one program for another Amrev product.
  • The customer does not receive their registration code within 24 hours of purchase, has failed to retrieve the registration code and has not received a timely response (within 24 hours) from the Amrev Support Team after making contact. In this case, Amrev will refund the customer’s order if they have no need of the product in future.

Refunds will be approved within this guarantee only. If a purchase exceeds more than 30 days, no refund will be given.

 

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